![]() ![]() * Single-product order: Please notify us via e-mail the Order number, product code of the out-of-stock product, and the reason for the request are required (out-of-stock). Cancellation requests must be made within 24 hours of order placement and payment (applicable to orders under s atus only) Refund requests for the entire order which contains out-of-stock products All free gifts included with the order must be return with the defective items. All returned items must include all labels and tags. Damaged products may be returned with the shipping costs paid by WildHawk. Please take into consideration that WildHawk accepts refund requests and exchange requests however shipping costs are the responsibility of the customer. Should the product be damaged, WildHawk will reimburse the customer for the return shipping and will repair or replace the item as soon as possible.ġ. The cost of the product will he refunded. Should the customer wish to return the product for any reason other than the product being defective, shipping costs are the responsibility of the customer. Requests for cancelation of an order are accepted via e-mail only if the request is made before shipment, which is usually 24 hours or less. Once the order is completed, it is assumed that the customer agreed on our exchange/refund policy. size, color and quantity) prior to completing the order. Please make sure you have selected right options (e.g. InĪddition, one-day delivery is not available.] [Please, take into consideration that the products of your order mayīe unavailable or delayed in manufacturing according to the product’s type. Please keep this in mind when ordering products. If you have any problems with your package, you should contact your local APO post office. Therefore, the seller cannot take any action if there is a problem such as loss or return of the package delivered to the APO address. If the destination is set to APO, from the moment the package arrives at the military base the private delivery company cannot request anything such as location tracking or check the status to military post office. Shipping Cost: The cost will be calculated by EMS price policy and it is If you want to exchange or return the products, you must send an Shipment: We will send your purchase after your payment for the order isĬonfirmed. Will take a few more days depend on USPS. International Shipping: All around the globeĮstimated Shipping Time: 3-5 business days from the payment if the address is Please note that the tax refund service is not available for remote purchases.Shipping Method: EMS(Korean post office international delivery system) orĪIR(If EMS is not possible to deliver such as Alaska and Guam in USA) If it was impossible to debit the sums owed by the customer for any reason whatsoever (opposition, refusal by the issuing centre etc.) the sale made by telephone would be immediately rescinded and the purchasing process over the Internet cancelled. This processing has also been authorised by the French Data Protection Authority (CNIL). The data collected is exclusively intended for the people who are assigned to combating fraud inside BERLUTI. The transfer of the customer’s personal data to CYBERSOURCE has been authorised by the French Data Protection Authority (CNIL) and is governed by the standard contractual clauses established by the European Commission.īERLUTI also combats internet fraud using a CYBERSOURCE fraud management solution, which assesses risks and prevent fraudulent payment for purchases on this website. CYBERSOURCE is a company located in the United States which stores and processes the data for each order, including bank card details, in a secure environment. Internet payments are controlled online with the banks involved by the CYBERSOURCE system. The customer then communicates the number and expiration date of the bankcard, and the visual cryptogram numbers on the back (or front) of the card either over the telephone or via a secure environment on the Internet. The customer confirms that he or she is the holder of the bank card to the Customer Services when placing an order by telephone, or via the Internet and that the name on the bankcard is his or her name. If payment is made by bank card, the customer’s bank card is debited when the order is shipped. Bank cards : bank cards accepted are "CB" network cards, Visa, Eurocard/Mastercard, American Express, issued on bank accounts domiciled in a country covered by the distance sales service listed on the. ![]() ![]() Payments of the customer’s purchases can be made by : ![]()
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